5 common computer problems (and what to do)

While computers have made life easier over the years, they can sometimes develop annoying glitches. Here are a few examples and some basic troubleshooting steps you can try:

July 4, 2023

Frozen screen: 

  1. This can happen when your computer is working too hard. Try leaving it alone to finish processing its tasks and if this doesn’t help try a hard reboot by holding down the power button until the computer shuts off - then turn it back on. 

Blue screen of death (BSOD) on Windows: 

  1. Restart the computer and see if the issue resolves itself. 

  2. If the BSOD persists, note any error messages displayed and search for them online for specific troubleshooting steps. 

  3. Update your device drivers and install any available Windows updates. 

Slow performance: 

  1. Close any unnecessary programs and background processes to free up system resources. 

  2. Run a full system scan with your antivirus software to check for malware or viruses. 

  3. Consider upgrading hardware components like RAM or switching to a solid-state drive (SSD) for improved performance. 

Internet connectivity issues: 

  1. Check your network cables and ensure they are properly connected. 

  2. Restart your modem and router. 

  3. Disconnect and reconnect to your Wi-Fi network. 

  4. Temporarily disable any firewall or antivirus software to see if they are causing the issue. 

  5. Contact your internet service provider (ISP) if the problem persists. 

Software crashes: 

  1. Update the software to the latest version, as newer versions often include bug fixes. 

  2. Restart the software and try again. 

  3. If a specific action triggers the crash, avoid performing that action and report the issue to the software's developer. 

Remember, these are general troubleshooting steps, so if you are unsure or unable to resolve the issue on your own, get some advice from a computer professional. 

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